Shipping policy
Placing an order:
Once you have placed your order you will receive an automatic email confirming your purchase. If you do not receive any email confirmation, you may have entered your email in incorrectly at the checkout. Please email us at madeontheopenroad@gmail.com if this happens.
Processing your order:
We aim to process and ship all orders within 2-3 working days. Once your order has been shipped you will receive an email confirmation with tracking information.
Postage:
UK orders: Royal Mail first class for: £3.50. Delivered in 2-3 working days.
UK orders: Royal Mail signed for: £5.50 Delivered in 2-3 working days
EU orders: Royal Mail EU Trackable for £12.50. Delivered in 5-7 working day.
Australia & New Zealand: Royal Mail International Tracked & Signed for £19.00
Delivered in 7-14 working days.
USA and rest of the world: Royal Mail International Tracked & Signed for £15.50
Delivered in 7-14 working days.
Packaging:
All our orders are posted in completely plastic free packaging, using either recyclable cardboard boxes or biodegradable postage bags. We also use plastic free gum tape and offer our customers a carbon neutral shipping option.